Deputy Director, Consulting Services

Job Title:Deputy Director, Consulting Services

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

SALARY RANGE:	$121,956.00 to $183,300.00 / Per Year
OPEN PERIOD:	Tuesday, September 22, 2015 to Tuesday, October 6, 2015
SERIES & GRADE:	ES-0301-00
POSITION INFORMATION:	Full Time - Senior Executive Service (SES)
DUTY LOCATIONS:	1 vacancy in the following location: Cincinnati, OHView Map
WHO MAY APPLY:	All groups of qualified individuals
SECURITY CLEARANCE:	Public Trust - Background Investigation
SUPERVISORY STATUS:	Yes

JOB SUMMARY:

THIS IS A REAANOUNCEMENT OF VA-SES-15-1466632-DM (PAY BAND HAS BEEN CHANGED).  IF YOU PREVIOUSLY APPLIED TO THIS VACANCY ANNOUNCEMENT AND STILL DESIRE CONSIDERATION FOR THIS POSITION, YOU MUST REAPPLY.

To fulfill President Lincoln's promise - "To care for him who shall have borne the battle, and for his widow, and his orphan"- by serving and honoring the men and women who are America's Veterans.

The Department of Veterans Affairs is interested in attracting the best talent for our diverse cadre of SES members from within VA, the Federal government and the private sector. The Senior Executive Service is comprised of the men and women charged with leading the continuing transformation of government. These leaders possess well-honed executive skills and share a broad perspective of government and a public service commitment.

Under the direct supervision of the Executive Director of National Center for Organization Development (NCOD).  He/she has authority for making independent decisions consistent with broad authority and without specific approval.  Work is reviewed only for soundness of judgment, effectiveness, and acceptance.

Daily interaction with clients and co-workers via virtual modalities; continually seeking and developing more efficient ways to perform work and maintain team functioning of consulting team. Utilizes servant leadership principles as a foundation for guiding self and other leaders.

Applies broad knowledge of systems and health care administration, business management, and public policy, and has qualities of seasoned judgment, initiative, resourcefulness and originality. The approach to the program is proactive, not reactive, and is focused on management for results and outcomes.

Core services include research, training, and practice designed to strengthen VA workforce and leadership engagement, satisfaction, and development.

VA structures its SES positions into pay bands.  This is a Pay Band 3 position.  The salary for this position is $121,956 - $168,700.  Exceptions to the salary cap may be authorized.

Permanent Change of Station is authorized.  A recruitment / relocation incentive, and / or Appraised Value Offer (formerly Guaranteed Home Buyout)may be authorized.

TRAVEL REQUIRED

• 50% or Greater
• Frequently travels

RELOCATION AUTHORIZED

• Yes
• The Department of Veterans Affairs offers Permanent Change of Station (PCS) relocation services. Permanent Change of Station is the relocation of a household due to government convenience in connection with a transfer between duty stations or facilities. For more information go to HYPERLINK http://vaww.fscdirect.fsc.va.gov/pcs.asp.

KEY REQUIREMENTS

• US citizenship is required.
• One year probationary period required for initial SES appointment.
• Males born after 12-31-59 must be registered for Selective Service.
• Successful completion of a background investigation.
• Public Financial Disclosure Report (SF-278) is required.
• May be subject to reassignment geographically or organizationally.

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DUTIES: 

The Deputy Director, Consulting Services serves under the general direction of the Director, NCOD.  The responsibilities include, but not limited to the following:

·       Sets the vision for Consulting Services, which includes 25 professional consulting staff, who provide on-site and virtual organization development consultation services.

·       Develops services using principles, practices and techniques that foster organizational health, including but not limited to: building a positive organizational culture, utilizing effective change management strategies, promoting a psychologically safe work environment, and modeling servant leadership principles.

·       Oversees the development of empirically derived solutions that address complex organizational problems and support national priorities and initiatives, utilizing a process consultation model.  The incumbent collaborates internally within NCOD and externally within VA to develop data-driven products and consultation services.

·       Formulates, implements and evaluates a range of programs and consultation services that support leaders and leadership teams in adapting and thriving in the rapid-paced environment of health care and other Veteran services.

·       Conduct organizational analyses and reviews and make recommendations concerning and mission and function of the organization.  Such analyses may include the development of implementation plans for improvement activities.

·       Develops strategies that include executive coaching, team coaching, assessment and interpretation, leadership development, and short- and long-term process consultation. Strategies are designed to support clients in achieving specified outcomes and evaluated for effectiveness
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QUALIFICATIONS REQUIRED:

To meet the minimum qualifications, applicant must possess the following technical and executive core qualifications.  These qualifications would typically be gained through progressively responsible management or executive level assignments such as director of a regional office, or program manager.  An individual's total experience, education and volunteer work experience must demonstrate the ability to perform the duties of the position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).  Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.  You will receive credit for all qualifying experience, including volunteer experience. 

Mandatory Executive Core Qualifications (ECQs): All applicants must submit a written narrative in response to the following ECQs.  Each ECQ should contain at least two examples describing your experiences and accomplishments/results.  For additional guidance, applicants may visit the Office of Personnel Management's Guide to Senior Executive Qualifications.  Applicants are encouraged to follow theChallenge, Context, Action and Results (C-C-A-R) model outlined in the guide.  Responses to ECQsmust not exceed 10 pages.  It is recommended that applicants prepare the ECQs in a Word document and upload it into the application system.
The definitions of the SES ECQs and their underlying competencies can be found at: http://www.opm.gov/ses/recruitment/ecq.asp. 

1.  Leading Change:  This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organization goals.  Inherent to the ECQ is the ability to establish an organization vision and to implement it in a continuously changing environment. 

2.  Leading People:  This core qualification involves the ability to lead people toward meeting the organization’s vision, mission, and goals.  Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilities cooperation and teamwork, and supports constructive resolution of conflicts. 

3.  Results Driven:  This core qualification involves the ability to meet organizational goals and customer expectations.  Inherent to this ECQ is the ability to make decisions that  produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. 

4.  Business Acumen:  This core qualification involves the ability to manage human, financial, and information resources strategically. 

5.  Building Coalitions:  This core qualification involves the ability to build coalition internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

Mandatory Technical Qualifications (TQs):  All applicants must submit a written narrative response to the following TQ.  Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled, etc. Responses to TQs must not exceed 2 pages per TQ for a total of 4 pages.

TQ 1.  Demonstrates experience and knowledge of sound organization development management and consultative principles.

TQ 2.  Demonstrates knowledge of or experience with aligning human resources with an organization’s strategic business plan and familiarity with teams-based organizations and performance measurement to include shared leadership models, employee employment, customer service standards, and organizational effectiveness.

HOW YOU WILL BE EVALUATED:

Step 1: Minimum ECQ-based qualifications
Step 2: Technical qualification screening
Step 3: VA Executive Resources Board (ERB) rating and ranking
Step 4: Tentative selection by Nominating Organization (May include additional screening)
Step 5: Approval by the Selecting Official (May include additional screening)
Step 6: OPM Qualifications Review Board (QRB) Certification

Non-Competitive Consideration:  You are considered a non-competitive applicant if you are a current career SES appointee, reinstatement eligible SES, or a QRB certified graduate of an SES candidate development program.  Non-Competitive applicants must submit a complete application as noted under Required Documents.  The agency has the option of considering you noncompetitively or including you in the competitive process (steps 2 – 5).

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BENEFITS:

The Federal Government offers a number of exceptional benefits to its employees.  The following web address is provided for your reference to explore the major benefits offered to most federal employees;  http://usajobs.gov/El/benefits.asp.

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HOW TO APPLY:

We strongly encourage you to apply online.  Your complete application must be received by 11:59 pm EST on the closing date in order for you to be considered.  Please read all instructions before you begin.

If you want to APPLY:

1. Click the following link to view and print the questionnaire View Occupational Questionnaire.

2. Print your resume and required documents.

3. Fax to (478) 757-3144.  Feed all documents into your fax machine top first so that we receive them right-side up.

You must obtain and print a copy of the OPM Form 1203-FX, which you will use to provide your answers (refer to below link for instructions for completing the OPM Form 1203-FX.  The form URL is http://www.opm.gov/Forms/pdf_fill/OPM1203fx.pdf .

REQUIRED DOCUMENTS:

A complete application for this position includes the following items:

1.  Resume not to exceed 5 pages.

2.  Written narrative responses to address each Executive Core Qualification (ECQ) not to exceed 2 pages per ECQ for a total of 10 pages.

3.  Written narrative responses to address the Technical Qualification (TQ) not to exceed 2 pages per TQ for a total of 4 pages.

4. Non-competitive applicants: Proof of non-competitive eligibility is required.  Proof consists of an SF-50 showing career status in the SES and/or proof of certification of your executive core qualifications from  the OPM administered QRB.

Note 1.  Non-competitive applicants do not need to submit ECQ narratives but you must clearly state your status in your resume.  Proof of non-competitive eligibility is required.

Note 2.  All applicants must submit a written narrative response to the Technical Qualification (TQ), not more than 2 pages per TQ in font size of 12 point.  The agency has the option of considering you non-competitively or including you in the competitive process.

AGENCY CONTACT INFO:

Dione G. Moore
Phone: (202)461-7795
Email: DIONE.MOORE@VA.GOV

Agency Information:
VA Corporate Senior Executive Mgmt Office
810 Vermont Avenue NW
Washington, DC
20420

WHAT TO EXPECT NEXT:

The Corporate Senior Executive Management Office (CSEMO) will review all applications to determine if applicants meet the technical qualifications of this position and the SES ECQs.  Those who meet the qualifications will be referred to a panel of SES members to determine the "best qualified" candidates.  The panel will make a recommendation to the selecting official about the top candidates that s/he should interview.  Once a selection is made, the selectee's application will be forwarded to the Office of Personnel Management (OPM) for approval by an OPM independent Qualification Review Board (QRB), unless the selectee is a current / former SES executive or has successfully participated in an OPM approved SES Candidate Development Program.

You will be notified of the status of your application throughout the process.